PREWASH (WATER JET)
Christian
1/26/2022
model : wa50m7450aw
just got this washer recently , already done 4 washes and no issues , works great. i only have a question , the water jet feature apparently is not part of this model . as per the manual there should be a button for water jet. please explain if there is another way to use this feature . thank you
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
RUSTS OUT FAST
Denise
1/25/2022
i bought this washer and it rusted out by the fabric softener input output. i use dryer sheets so dont use liquid in washer. i wont buy another samsung appliance again
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Headache
QNGM
1/11/2022
the worst washer we have ever had.
we bought this one from costco. at the first test, it made a loud noise like a bad wheel bearing. we recorded it and called samsung service. two weeks later, a samsung technician came to diagnose the problem. he found an error and told us to replace the mother board and the clutch. we did not want to repair a brand new washer which we had not used yet.
i got another one from costco, same model. the second one was worse. same problem but louder.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
vary good unit
wolfkid
1/8/2022
so far i have been having a good experience with this unit, and it also helps that it has a self clean option that helps keep the unit mold free so long as you follow the directions on how to use the unit, one time the unit started to get a small smell to it i used the self clean and it smells good as new, only complaint i have on the unit is when washing pillows and/or comforters it tends to put the unit off balance causing the unit to turn off and you have to retry to balance the load.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
I can't say that I'm totally happy
Trish
12/15/2021
there are 4 things i do not like about this washer: 1) i understand that this washer is supposed to be water and energy efficient, but i don't see how my clothes can get clean when the water level cannot completely submerge the load. often, i start a cycle to get the load wetted down and heavier and then restart with the heavier load for more water. 2) the lid lock is starting to give me trouble - it does not automatically unlock when i pause the cycle and/ turn off the washer for a cycle reset. 3) i have had this washer for 2.5 years and there is already rust forming on the exterior. 4) the water hose became stiff and brittle and has already broke in half. i believe it is going to cost a days' wages to get this fixed.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Horrible machine
MommaBear
10/25/2021
i have owned this washer for about 1.5 years. i will never buy samsung again! the quality is horrendous! we had a repair guy come out and he said the part and labor to fix will be as much as it costs to buy a new washer. i'm not even gonna bother with haggling with samsung again (this time) as we had a small issue before like a week past warranty and unlike most companies i've dealt with in that situation they were sticklers about the 1 year. i suppose one could say it's our fault for not getting the extended warranty, but i don't think it's unreasonable to expect an expensive machine to last more than 1 year! if i could give zero stars to both the machine and customer care i would!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Unknown Leaking Issue
BK1082
10/6/2021
The washer looks fairly nice and stylish with the tinted glass lid. But I have been having unknown intermittent leaking issue from the bottom side for the last three months or so.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Scrud Buildup - Self Clean 3-4 Months
Corey
8/11/2021
this is the worst washer i have ever had. we repeatedly do the self clean option on the washer and then to top it off i need to fully dismantle the washer tub etc and do a full cleaning on it and under the rotator. there's this brown/slub or mold/mildew buildup on everything. then it finds its way onto our clothes. it disgusting. they call it scrud i think. we do not use fabric softener, and only the bare amount of washing detergent. we have never seen this before in our washing machines. samsung has been no help. we have seen some benefits to do self clean with javex bleach put into the detergent dispenser. we use the expensive cleaners in a self cleaning cycle monthly and have uped it recently to ever two weeks. do not buy this machine!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
3 years
Bree
8/5/2021
after three years with this washer it stopped wirking. after a full cycle my clothes were still wet and it was displaying a ur code or a ub code. finally got someone to take a look and they said that these washers are trash. i woukd have to pay $500 to fix the control panel and the hose was going out. before this washer i had my lg one for 13 years before it finally died. please do not waste your money on this washer
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Junk!!!
Max T
7/29/2021
a $650 washer that lasted just under 3 years. 2 adults, no kids, not a bunch of loads put through it. control board stopped working completely and needed a $500 repair. absolute garbage.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Motherboard fired after 3 years!
Julie
7/29/2021
do not buy. worked fine until it didn't. motherboard fried one day in between loads after 3 years of normal use in a 2 person household. repairman said it would cost $450 to fix. so we decided just to buy a more reliable washer. 1 year warranty is a joke. spent $900 on this washer to have it break after 3 years. too many electronics and gadgets in this machine, make it easy to break and warranty is useless. will not buy another samsung machine. incredibly disappointed.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Not worth buying
Jupitersorrow
3/23/2021
we have the washer and dryer for the samsung vrt plus. the washer is by far the worst product we have ever deslth with. constant error codes especislly the ur code which we get at least every other time we do laundry. if it gets stuck in that code it can run up your water bill or drain your well before you know it. ive gotten that code 4 times in one load of laundry, and despite going and removing items and rearranging them ive still gotten the code again. it is beyond frustrating and has forced us to look into a new washer not from samsung.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Worst buy ever!$
Amelia C
1/25/2021
i bought this matching washer and dryer 2 weeks ago, ad the dryer won't even get hot. i paid 1700 dollars at home depot just to go spend 50.00 at a laundry mat. i called home depot and they directed me to samsung. i did that, and they said it would be 48-72 hours to get in touch with me for a service call. what a joke. its been 4 days now. this is my first brand new washer and dryer i have ever purchased, and its a nightmare.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Error Code 8C - Won't Spin
CLS1220
12/2/2020
we've had this washer for a year and a half (so its out of warranty.) now, when switching to the rinse/spin cycle, it suddenly starts beeping and showing an 8c error code. i try unplugging, resetting, etc, and sometimes it will finish the rinse, but never the spin. so there i am, wringing all our clothes out by hand and spending hours trying to dry sopping wet baby clothes. i've googled and tried the "chat with us" function on this site and no response. this appears to be a common problem and in order for me to repair, i'll need to shell out money for a repairman - very disappointing.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Terrible Product
Ronnie
11/17/2020
do not buy this are any product from samsung my washer is just over a year old and shuts off on its own they want to send someone to come look at for 100$ then the part is $300 for a 800$ washer this is rediculas samsung got me this time but it will be the last
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Less than 2 years old and already broke
Uppili Sridharan
10/27/2020
i bought this washer brand new and it is less than 2 years old and already the clutch on drum is broken. the tech who came to inspect the washer said it will cost almost as much to fix the washer as buying a new one and not worth it. very disappointed.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
bad washer even a good looking appearance
Phil
8/15/2020
the washer makes me so much frustrated. during 3 years since purchase, it performs weakly and arises many issues while washing. it usually gets error unbalance rinsing "ur" and error "dc", which makes the washer repeats the current process and waste more water. rinse weakly- not effect water on top much. normal washing mode fills insufficient water to soak all clothes in the tub...i trusted the brand to buy but now have a changing mind about it, about the product: not recommended product or a brand to be considered to buy a washer
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
top loading
JEFF KRIEGER
8/2/2020
always seems to be out of balance and is very noisy.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Broke immediately after 1 yr warranty
ANDREW
7/4/2020
do not buy. broke and cannot do our laundry. display is broken and buttons unresponsive after 1 year of normal use. the computer inside is expensive to repair. samsung customer support did not help resolve the issue. we need full refund please.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Large Capacity!
Bear
6/18/2020
i have had no issues with mold or smell. i perform the self clean cycle when the washer tells me to (awesome feature). the basket is deep and shorter people might need a step stool to reach the bottom. i'm 5'7" and i can reach the bottom. the touch panel was giving me issues, like not selecting the button i pushed until i did it for the umpteenth time.it did break down two weeks ago at the ripe old age of 2 years and 4 months. it was the board. thank god i had extended warranty or i would have been irate and been writing a more colorful review. just notice that the cap in the center of the barrel is broken and i need to replace now. it's painted chrome but is plastic.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Unbalanced Error
Dave
5/30/2020
had unit for 1 year and it suddenly started having unbalanced load error constantly small, med, large loads all come back as unbalanced. i expected this washer to last at least 5 years. i was wrong.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
DON'T BUY!
bob jones
5/16/2020
this machine is great if you only need a washer for a couple years.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Samsung Please Read and FIX This Issue
JByrd13
2/19/2020
washer gets out of balance on spin. the balance ring is filled with fluid from the factory and this is causing the issue. samsung, please take for action.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Death wobble and constant restarting
Lance N
2/16/2020
this unit is almost new. the suspension rods are worn out. 50 plus each (there are 4) 18 days out of warranty.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Temperamental...needs a lot of sweet talking
Bob C
2/1/2020
this washer works, but overall, it's pretty much been a pain. we constantly get random errors which i research and attempt to resolve. i would not recommend buying it.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Clutch shattered in 10 months
Debbie
1/23/2020
our son and daughter spent a lot of money to purchase this washer for my husband and me. it's 10 month old, and the clutch shattered, and the clutch and motor now need to be replaced. so sad.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Constantly gets stuck
Robert
1/22/2020
i would recommend this machine to someone i hated so they could spend hours trying to move wet clothes around in order to finish a cycle of laundry.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Never buy again
MRSMJ
1/13/2020
doesn't clean the clothes well; it either requires a presoak or extra rinse or both. i like my clothes to be totally covered by water and this does not happen with this washer!
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Terrible Washer
Jason
1/12/2020
with the samsung name, i expected better. this wasn't a cheap investment and samsung let me down hard. out of warranty and making terrible loud noises every time it pumps water out.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Big Disappointment
Bozena
12/9/2019
purchased an entire house full of samsung appliances, it's turning out to be a huge mistake. won't wash dark colors well, leaves white spots all over.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
First Samsung appliance that I dislike!
Jennifer
12/5/2019
supposed to be he but fills up with a lot of water, leaks water from underneath.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Big machine, terrible product.
RickEff
11/28/2019
purchased this machine about 2 years ago. discovered awkward smell, shortly after chunks of mold and mildew displayed. cleaned agitator spotless, now sand wont go away. shop elsewhere.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Broke Conveniently After Warranty by 40 days.
MrsNiels
11/25/2019
it broke after just one year. i am reaching out for service.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Lasted only 1 year
Karla
11/21/2019
it just quit working after only 1 year, it just stopped out of no where, bought the samsung because it's my favorite brand but i'm very dissapointed
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Do not buy
hshcah
11/3/2019
error code 8c just after warranty expired, bought part had repaired. $200. worked about 3 weeks, same issue. told need new mother board. miserable machine and no support. many similar complaints.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
NotsoSmart
Ddddd
10/29/2019
this is hands down the absolute worst washer i have ever owned. do not buy or matching dryer. both are garbage. wish i had never purchased. stupidest smart washer ever!!! dryer is garbage too.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Question
Lexi
10/21/2019
this washer works well. just one question, how come it smells like mildew after a wash? is there something i should be doing? or should i have someone come look at it?
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Brown Chunks
Jim G
8/24/2019
we have had this washer 1 year. it deposits brown slim chunks on the clothes every load. have ran the self clean numerous times and with bleach added. my wife has had it with this washer.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Rust Bucket
Stained with Rust
8/23/2019
after 12 months of owning this machine we noticed rust and contacted samsung. we were told there is nothing they can do. spent 8 hours on the phone and the best they can do is fix it for $380.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
MOM SAYS DON'T BUY! STAINS AND ODOR!
MommyMRT
6/26/2019
stains clothes and gives off foul odor. technicians came out twice with no real solution. afraid to wash infants clothes in this machine.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
registration porcees needs improvement
lascrde
6/2/2019
took forever to get product registered and warranty in force
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Don't waste your money
dryanmorr
6/2/2019
this washer is only 18 months of use for one person, already broke down and out of warranty. it is making a grinding noise when spining/agitating. quality is horrible along with their warranty.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Doesn't clean
Natefffff
5/30/2019
doesn't clean at all, even a little mud after multiple washes. i contacted customer service and all they had me do was calibrate the washer which did nothing to help.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Hard to get timely service
blufimon4
5/15/2019
Washer is 2 months old but is down for most of the second month. Service is slow and parts arrive after a week.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Mold build up
MRod3922
5/12/2019
We have had this washer dryer combo for just over a year now and have had multiple issues with this washing machine building up mold quickly. We always leave the top of the washer open after use to air out, but the agitator plate within the drum is poorly designed. I constantly have to clean out the mold that builds up within the plate. We use the affresh cleaning tablets as well and this doesn't help one bit. I took apart the agitator plate and found a large amount mild build up between the the plastic piece and aluminum metal that covers the plastic. This is definitely not acceptable and unwanted. Mold pieces break off and end up on our clothes. The washing machine develops a terrible smell and your clothes will get mold in it. I wouldn't recommend this product to anyone unless Samsung finds a solution.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Best washer out there. Did I mention it's huge!
Stormn
5/7/2019
When our old machine took its last spin and died we researched a lot of washers. This caught our eye and glad it it. We wanted an agitator free machine. CHECK. We love the electronic display and the option the u it offers. It quite, very very quite. You forget you turned it on quite. Doesn't rattle the house and dished. I like the lid lock feature. Super energy efficient. In return the loads run longer but our cloths actually are noticeably cleaner. Much more so than the Maytag we had that died. Did I mention it's huge.. you can wash what you want and it's auto water level system is cool. Download the app and track its progress or any problems. None yet. We hit a great sale on this and glad we did. We love it.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great Performance
Henrykms
5/6/2019
I like the machine But my wife seem to have a problem getting the clothes out of it it is too deep
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Washer review
nana2019
5/5/2019
We have had our set for four months. I was unsure what to expect after reading the disparity of reports, but have other Samsung appliances and took the plunge. We are very satisfied. If you are expecting the same water fill, agitation etc of your nonHE washer, you should know this will seem different. It is not worse, just different.
I am also a nurse, have grandkids, a dog, a yard, a garden, love to craft and cook. I have had no problems with the washer and feeling like stains were removed or the clothes cleaned. If I have blood on something or a stain I am concerned about, i use a detergent booster or pretreat, just as I have always done. I appreciate the water saving features and do not feel it compromises cleaning ability. It IS different. But change can be good.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
water levels
discustedx3
5/3/2019
purchase less than a month ago, would return or throw in trash, water levels a so inconcistant its impossible to know how much soap to use, full load of whites, not enough water to cover, small load of jeans fills to top, machine worthless. no water level choices
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Not working after a year and a half
momlifelaundry
3/29/2019
We bought this washer brand new after looking at several brands and models. The reviews seemed pretty decent and it was in our price range. I'm so disappointed!! We have only had it for a year and a half and it won't finish a load. It gets stuck in the rinse/spin cycle and will turn off and on multiple times (the whole day if we let it). We have to unplug it, let it sit for a while then try and move stuff around and force it to drain the water and spin. It never shows any error codes. We ran it through the test cycle multiple times to see if there was an error and nothing! I finally called a repair guy and he said honestly it could be a number of things... It could be the control board but that's a few hundred dollars. He also said ALL SAMSUNG AND LG appliances are horrible.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
